Lahore University of Management Sciences

LUMS SDSB Faculty Publishes in International Journal

June 28, 2012

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Dr. Abdul Karim Khan, Faculty, Suleman Dawood School of Business (SDSB) co-authored a paper with Dr. Samina Quratulain, Faculty, SDSB and Jonathan R.Crawshaw, Professor, Aston University, which has been published in the “Journal of Business and Psychology.”

The paper is titled ‘The Mediating Role of Discrete Emotions in the Relationship between Injustice and Counterproductive Work Behaviors: A Study in Pakistan.’ It  explores the mediating role of discrete emotions in the relationships between employee perceptions of distributive and procedural injustice, regarding an annual salary raise, and counterproductive work behaviors (CWBs). This is one of the first research papers to provide empirical support for relationships between injustice, discrete emotions and CWBs in an Eastern (Pakistani) context. The research also provides new evidence for the differential effects of outward/inward emotions on aggressive/passive CWBs.

The data for the research was gathered from 508 individuals from telecom and IT companies in Pakistan. To test their hypothesised model, the researchers used confirmatory factor analysis, structural equation modeling, and bootstrapping. Their findings presented a good balance between the data and their tested model. As predicted, anger (and not sadness) was positively related to aggressive CWBs (abuse against others and production deviance) and fully mediated the relationship between perceived distributive injustice and these CWBs. Against predictions, however, neither sadness nor anger was significantly related to employee withdrawal.

The research will provide national and multinational organisations with useful insight into the emotional consequences of unfair Human Resource policies, and the potential implications for counterproductive work behaviors (CWBs). This information will help employers to develop training and counseling interventions that support the effective management of emotions at work.