Employee Wellness
The Office of Human Resources (HR) actively championed employee well-being through a diverse range of wellness initiatives throughout the year. These initiatives commemorated significant observances, including World Diabetes Day, World Gratitude Day, World Teachers’ Day, World Hepatitis Day, and Breast Cancer Awareness Day. A series of engaging activities—such as expert-led discussions and interactive workshops—offered meaningful insights into topics such as health, stress management, inclusion, and the practice of gratitude. By fostering awareness and creating a supportive work environment, these efforts highlighted LUMS’ commitment to the holistic well-being of its employees and the broader community.
Breast Cancer Awareness Day – October 2024
Hepatitis Day – July 2024
Employee Engagement
Human Resources orchestrated a dynamic series of employee engagement initiatives throughout the year, each designed to foster connection, inclusivity, and cultural appreciation.
The Independence Day celebrations united the LUMS community in a vibrant display of green and white, symbolizing national pride and solidarity.
Emphasising inclusivity, a heartwarming Christmas celebration was hosted, honouring the contributions of Christian staff members. The event featured festive decorations, a cake-cutting ceremony, and engaging activities, creating an atmosphere of appreciation and joy during the holiday season.
The ‘Carnival Extravaganza’ transformed the Football Ground into a Punjabi Mela, immersing employees and their families in a lively celebration of culture with music, games, and traditional delicacies.
The Women in Charge initiative, held in collaboration with Atlas Honda, championed female empowerment and road safety, reinforcing LUMS’ commitment to progress and independence.
Cultural enrichment remained a key focus, with the ‘History by Night Tour’ offering an immersive journey through Lahore’s architectural and historical heritage, while the visit to Bhatti—often referred to as the Chelsea of Lahore—provided a platform to celebrate camaraderie and shared history.
Christmas Celebrations
December 2025
Independence Day
August 2024
Carnival Celebrations
January 2025
Women in Charge
February 2025
Bhatti - the Chelsea of Lahore
February 2025
History by Night
December 2024
Learning and Development
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employees benefitted from professional development initiatives
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training hours delivered to support a culture of continuous learning
Following an in-depth Training Needs Assessment (TNA), the key developmental priorities across departments were carefully identified and after consultations with a range of training providers, a robust learning calendar for 2024–25 was curated with expert trainers. Among the core in-house offerings was the Monthly Workplace Ethics Training, led by HR professionals. This series focused on ethical conduct, grievance handling, and reinforcing the university’s code of conduct to foster a respectful and compliant work environment. New initiatives were also introduced to address role-specific development and employee well-being.
Below are the key highlights of the training programmes:
Raise the Bar - July 30, 2024
Dr. Hassan Rasool from Maxfoster Global led an engaging session focused on building resilience and confidence through interactive discussions and practical exercises. Participants explored the sources and impact of stress, and developed personalised strategies to enhance emotional well-being and achieve a healthier work-life balance.
First Aid & Fire Safety - September 10, 2024
In collaboration with the Punjab Emergency Services Department (Rescue 1122), Pakistan, over 100 custodial staff were successfully trained in essential first aid and fire safety skills. The hands-on sessions covered CPR, bleeding control, fire extinguisher use, and evacuation protocols, promoting a safer and more prepared workplace.
Impactful Communication - October 3, 2024, 31st October 31, 2024, February 28, 2025 & April 25, 2025
LUMS faculty member Dr. Shehzeen Hemani conducted three sessions on mastering professional writing. The sessions brought together professionals from various departments to refine their skills in business writing, professional email etiquette, and navigating AI-driven communication.
Emotional Intelligence - October 11, 2024
Renowned trainer Muzna Ali from Learning Minds provided participants with valuable tools and techniques for enhancing self-awareness, managing emotions, and improving interpersonal relationships in both personal and professional settings.
Time Management - November 1, 2024
Asif Khan led a practical session on boosting productivity, setting priorities, and meeting deadlines. Participants learned to set clear goals, minimise distractions, and stay focused.
Creative Thinking & Decision Making - December 6, 2024 & February 21, 2025
Two interactive sessions led by Naveed Ilyas Saya focused on enhancing structured problem-solving, creative thinking, and decision-making skills to boost strategic thinking and collaboration in the workplace.
Leadership Mastery: Influencing Excellence - December 31, 2024
Zainab Khan from Seido HR facilitated a session on emotional intelligence, leadership mindset, communication, and conflict resolution. Using Lumina tools, the session helped managers strengthen self-awareness and improve team leadership.
SERVE – Strategic Excellence in Relationships and Value Engagement - January 7-8, 2025
Led by Zain Goplani, the training focused on building a customer-first approach, improving service delivery, and strengthening communication and problem-solving.
Together We Can – Team Building Workshop - January 9, 2025
Faisal Akbar Awan from Max Foster Global led a high-energy team-building workshop aimed at promoting unity, innovation, and effective collaboration across departments.
Leading with Impact – Beyond Management - February 7, 2025
Rubina Jamal of Insolito Associates led this immersive session on visionary leadership, situational leadership, and innovation, helping participants grow into impactful and empowering leaders.
Hygiene & Hospitality - February 22, 2025
A transformative training session with Ammar Hassan from the Excel School of Hospitality focused on hygiene and professional conduct for custodial staff. The session equipped them with essential techniques to deliver high-quality service to students, faculty, staff, and guests.
Women’s Safety & Security - April 30, 2025
This female-focused initiative aimed to empower staff with practical skills in self-defense, situational awareness, and personal safety, supporting the objectives of OSALP. It reflects LUMS’ ongoing commitment to fostering a safe, supportive, and informed environment for all.
Events
Going Digital – Way Forward
This year, LUMS is aiming to transition to an in-house Applicant Tracking System (ATS) and Performance and Goals Management System. This eliminates the need for separate login credentials and offers a more streamlined, user-friendly experience. The shift from ‘SAP SuccessFactors’ to the new ATS system was motivated by the desire for a more customised solution that aligns with LUMS's specific requirements. The ATS system enhances the efficiency of recruitment workflows and improves the candidate’s experience, leading to an increased application completion rate and a smoother onboarding process. The Performance Management System allows goal-setting and appraisal activities to be conducted through this platform, enhancing efficiency, accessibility, and alignment with institutional needs.
Vice Chancellor's Awards for Teaching and Service Excellence
LUMS celebrated the remarkable achievements of faculty and staff through the 2024 Vice Chancellor’s Awards for Teaching and Service Excellence. This year, 34 staff members were nominated for the Service Excellence Award, with six exemplary individuals receiving the honour. For the Teaching Excellence Award, 11 comprehensive portfolios were reviewed, leading to the selection of five outstanding faculty members. These awards recognise the unwavering dedication, innovation, and impact of individuals who have significantly contributed to the LUMS community. The recipients were honoured during the ‘Celebrating Excellence’ event, which brought together colleagues for an afternoon of recognition and engagement.
Career Fair
This year, HR participated in the LUMS Career Fair to increase the outreach to LUMS students and engage with them more effectively. The event facilitated meaningful connections with students from various disciplines and provided them with insights into the university’s culture, values, benefits, and career opportunities. The HR team hosted informative sessions, one-on-one interactions, and interview preparation tips, which aimed to guide students in their professional development and help them explore potential career paths within LUMS. The Career Fair was well-attended, establishing a strong rapport for future recruitment opportunities.
Streamlined Internal Processes through Report Automation
The automation of the internal reporting systems has significantly streamlined operational workflows and reduced transactional tasks across various departments. The automated generation of key internal reports provides timely and readily accessible information, empowering teams to proactively monitor performance, identify areas for improvement within their processes, and make more informed operational decisions. This strategic automation has fostered a more efficient and agile internal environment.
Expanded Employee Banking Services
To enhance financial convenience and service options, LUMS has developed a portal in collaboration with Meezan Bank Limited (MBL) to process employee salaries in any bank account. Employees can now benefit from efficient salary disbursements, as the salary transfer process has also been digitised via the MBL portal, ensuring a smooth, reliable, and secure experience for all account holders.
Policies and SOPs
In pursuit of continuous improvement and alignment with evolving institutional needs, HR has undertaken a comprehensive review and revision of its existing policies and Standard Operating Procedures (SOPs). These updates reflect the best practices, ensure compliance with regulatory requirements, and enhance operational efficiency across the university. The Employee Probation and Confirmation Process was revised to include mandatory background checks and completion of sexual harassment awareness training as part of the confirmation requirements.
Effective July 1, 2024, the Administrative Staff Leave Policy was revised to introduce two major enhancements: Annual Leave Encashment and Hajj Leave. The new policy focuses on maintaining the work-life balance for LUMS’ employees.
Long Service Awards 2025
In April 2025, LUMS hosted the Long Service Awards to honour faculty and staff members who have completed 10, 20, and 30 years of dedicated service. This annual tradition is a heartfelt celebration of loyalty and sustained contribution to the university’s mission. The event underscored the university’s gratitude for the longstanding commitment of its people. Attendees enjoyed an engaging programme that included heartfelt tributes, a vibrant atmosphere, fun activities, and exciting giveaways. The event provided a moment of reflection on shared accomplishments and reinforced the sense of community that defines the LUMS experience.