Campus Health
The health of the LUMS community is our top priority. Campus Health services are designed to ensure you have the support and resources you need to thrive during your time at LUMS. We are committed to providing you with access to quality healthcare services, promoting a culture of wellness, and offering guidance on maintaining a healthy and balanced lifestyle. We recognize that a healthy body and mind are vital for your academic success and overall quality of life.
Explore the Campus Health webpage to discover information about the health facilities available to you. Campus Health is always here to support you every step of the way.
Campus Updates
- March 18, 2024
The health of the LUMS students is of foremost importance to us.
COVID-19 Protocols for StudentsCOVID-19 Protocols for Students
- Individuals experiencing symptoms such as fever, cough, shortness of breath, sore throat, loss of taste or smell, fatigue, body aches, or any other symptoms consistent with COVID-19 should immediately:
- Start wearing N95/KN95 mask.
- Visit LUMS Medical Center or a Healthcare provider.
- Maintain distancing from others.
- In the case of Covid-19 negative test, carefully follow the recommendations/prescription from the medical center doctor or your healthcare provider.
- In the event of a positive Covid-19 diagnosis:
- Upon receiving a positive Covid-19 test result, you will be promptly relocated to the isolation facility. However, you will have the option to return home and self-isolate, while adhering to preventive measures such as wearing masks and maintaining social distance.
- The duration of isolation will be based on your symptoms, with a minimum requirement of 5 days. The count begins from the day you first experienced symptoms.
- If your symptoms demonstrate improvement and you have been fever-free for the past 24 hours without the use of fever-reducing medication, you may be eligible for certain allowances:
- Access to outdoor spaces for activities such as walking.
Consume food outdoors.
Continue with preventive measures such as wearing masks and maintaining social distance.
- While in isolation, indoor activities including attending classes, using the gym, or swimming pool, and participating in crowded gatherings must be avoided. Failure to comply will result in your case being referred to the disciplinary committee.
- After experiencing improvement in symptoms and being fever-free for at least 24 hours without the use of fever-reducing medications. It is highly recommended to undergo a COVID PCR test to ascertain the disease stage, which must be arranged privately. Dr. Essa Laboratory & Diagnostic Center facilitates sample collection and testing at discounted rates specifically for LUMS community members are:
- Dr. Essa Lab contact number for sample collection: 0330-5444406
- For service-related escalations, contact Faizan Fasih: 0331-2195120
- Home/Hostel Sample Collection Time: 9:00 am to 10:00 pm
- Covid PCR: PKR 3,500
- After a negative Covid PCR result, it is necessary to obtain clearance from LUMS Medical Center before joining campus life.
- If your symptoms worsen or persist, your isolation period will be extended for an additional 5 days or until symptoms subside.
- Even after completing isolation, individuals should continue to wear masks in public settings and maintain a safe distance (at least 6 feet) from others for the next 5 days.
- LUMS provides access to medical care, and CAPS (if needed) to those who are isolated within LUMS.
- Compliance with isolation protocols is mandatory for all members of the LUMS community to prevent the spread of COVID-19.
- Individuals experiencing symptoms such as fever, cough, shortness of breath, sore throat, loss of taste or smell, fatigue, body aches, or any other symptoms consistent with COVID-19 should immediately:
- January 29, 2024
The health of the LUMS students is of foremost importance to us.
Oladoc: Outpatient Health Coverage for StudentsOutpatient Health Coverage for Students
Outpatient coverage poses challenges worldwide. We have already established an on-campus medical center to address routine ailments essential for your well-being. However, we acknowledge the community's desire for additional options, particularly for those residing in hostels. In response to this need, Campus Health has established a partnership with Oladoc, a prominent digital healthcare platform provider, to enhance outpatient services and promote students' health and well-being.
Here are the benefits extended to students enrolled in the spring semester of 2024:
- Free video consultation with General Physicians
- Free video consultation with doctors Medical Specialists
- Free wellness video consultations (Psychologist, Nutritionist, Dietician)
- Up to 20% discount on physical/in-clinic consultations with doctors
- Up to 40% discount on lab tests booked through Oladoc
- Up to 10% discount on medicines ordered through Oladoc
7 days a week call center availability by a dedicated customer support team. For call center, dial 042 38900939.
All the above benefits are especially designed for LUMS students and their families.Sign-up Process:
- Download and open Oladoc app and select ‘login; option. Enter your LUMS official email address to proceed further.
- Select ‘Got a Health Plan’ option
- Enter your registered number and verify OTP
- Select ‘LUMS’ from the drop down list
- Enter your details and LUMS official email address and click ‘Connect’
For a visual guide, check out the details here
If still unsure, watch a step-by-step video tutorial here
- September 20, 2023
LUMS presently operates two free clinics at its Medical Center and has ambitious plans to broaden this service by partnering with additional free clinics.
Free Medical ClinicsFree Medical Clinics
LUMS presently operates two free clinics at its Medical Center and has ambitious plans to broaden this service by partnering with additional free clinics.
Information about the current free clinics is provided below:
a) Dermatology Clinic:
Keeping in view the everyday skin related problems, Dr. Qazi Hammad Ahmed; MBBS, FCPS (Derma), dermatologist consultant at the National Hospital & Medical Center, Lahore, is currently running this clinic for one hour every Tuesday.
b) Gynecology Clinic:
As per the demand and need for gynecological advice among our female community at LUMS, we therefore started a free gynecology clinic at the LUMS Medical Center in collaboration with Farooq Hospital. A qualified gynecologist is available every Friday for one to two hours.
Note: To avoid any inconvenience, individuals are advised to book a slot for the free clinic by presenting their LUMS smart card at the Medical Center desk.
- September 20, 2023
LUMS has MOUs with the following laboratory and hospitals, providing the community with various benefits upon verifying their identity through the LUMS smart card.
LUMS Health CollaborationsLUMS Health Collaborations
LUMS has MOUs with the following laboratory and hospitals, providing the community with various benefits upon verifying their identity through the LUMS smart card. The benefits include:
1. Dr. Essa Laboratory and Diagnostic Center:
- 50% discount on laboratory services
- 30% discount on radiology services
- 25% discount on dental services
- 10% discount on routine COVID PCR
- 50% discount on pre-employment and annual medicals
- Fee sample collection for the LUMS community residing within LUMS premises and in the surroundings of laboratory’s network branches in various cities
Contact Information:
- Website: https://dressalab.com/
- Contact Number: 0320-4005368
2. Farooq Hospital:
- Flat 20 % discounts (excluding OPD) on hospital services, e.g., in-patient, emergencies, lab, and diagnostic services, upon showing LUMS smart card
- For priority OPD bookings, one can present a LUMS smart card on the counter or give details over the phone. However, LUMS community affiliates can get a privilege membership card on their first visit to Farooq Hospital, DHA, Lahore
- The Psychological and Psychiatric teams’ close collaboration with LUMS counselling and psychological services (CAPS) regarding the mental health challenges
- Twice a year, medical camps and regular awareness sessions are held (as per need and agreed schedule)
Contact Information:
- Website: https://farooqhospital.com/farooq-hospital-dha-branch/
- Contact Numbers: 0330-0600800, 042-3570 9673, 042-3570 9938, 042-3572 9756
3. Integrated Medical Care (IMC) Hospital:
- The Hospital shall provide OPD, medical services, diagnostic facilities, and treatment options to patients referred by the qualified healthcare professionals at agreed-upon discounted rate of 10% to the rack rates. Please note, no discounts will be applied on outsourced Lab tests and MRI
- IMC hospital, in cooperation with LUMS’s healthcare professionals and students shall establish and operate free clinics at LUMS
- IMC shall offer clinical training opportunities, internships, and rotations for the LUMS’s healthcare management and allied students, providing them with hands-on experience in a real healthcare setting
Contact Information:
- Website: https://www.imchospital.com.pk/
- Contact Numbers: 042-37178904, 0300-0341462
- September 20, 2023
LUMS is providing health coverage to students through IGI General Insurance Pakistan.
Students' Health InsuranceStudents' Health Insurance
LUMS is providing health coverage to students through IGI General Insurance Pakistan. As per the revised policy 2023–2024 for students, the coverage for hospitalization (IPD) has been increased from Rs. 500,000 to Rs. 600,000 per year per student, while room rent has been elevated from Rs. 8,000 to Rs. 15,000 per day. Additionally, this year's policy includes a range of new specialized investigations and day care procedures.
To take benefit from your health insurance, you must download IGI E-card by following the simple steps listed below:
- Click on the link: https://api.igiinsurance.com.pk/general_user_card/
- Enter your 'CNIC' with dashes/in case of foreigner write your ‘PASSPORT’ number
- Select Company Type as 'Conventional'
- Type 'Captcha'
- Click on 'Login'
- Your E-card will appear in a new window, click on 'Download/Print'
- Your E-card will appear in a browser page, depending upon the browser, you have to click the download icon and save it on your computer/mobile phone in a PDF format
You can use your IGI E-card for cashless in-patient medical treatment at any of the panel hospitals (list for panel hospitals).
For a detailed coverage policy and information on obtaining prior approval from the insurance company, please (click here). Keep in mind that prior approval from IGI is mandatory for non-panel hospitals, daycare procedures, and specialized investigations.
If you've already made a payment to the hospital for a covered medical treatment and wish to claim reimbursement, please fill out the (IPD Claim Form) and email it to studentmedicalclaims@lums.edu.pk promptly upon discharge. Ensure that you include all required supporting documents as per the checklist available on the second page of the IPD claim.
- September 20, 2023
In March 2018, LUMS signed an MOU with National Hospital and Medical Centre (NHMC) to develop and operate a “Health and Wellness Centre” on the University’s premises
LUMS Medical CenterLUMS Medical Center
In March 2018, LUMS signed an MOU with National Hospital and Medical Centre (NHMC) to develop and operate a “Health and Wellness Centre” on the University’s premises for the provision of emergency medical services to all members of the LUMS community. Later, it was renamed as “Medical Center”.
It comprises of the following exclusive features:
- Operates 24x7x365 to ensure round-the-clock medical care for the entire community
- Four-bed mini unit to cater for regular emergencies
- 24x7x365 professional doctor’s team from National Hospital & Medical Center is available
- Presence of professional male and female nursing staff
- Maintain digital record of the medical prescriptions through the Health Information Management System (HIMS)
- Medical Center is not equipped to handle serious medical conditions such as heart disorders, epilepsy, broken bones, brain hemorrhages, and similar emergencies. The primary purpose of the center is to provide medical treatment for general ailments, with a particular focus on walk-in patients. In case of severe medical emergency, only one intervention is performed, and the patient is immediately sent to the nearby hospital
Contact Numbers:
You can contact LUMS Medical Center by using following information:
- For external dialing: 042 3560 8499-8500 (direct number)
- For internal dialing: 1111 or by dialing the LUMS external number, 042 3560 8000, and then dialing the required extension